“I was a former pharmaceutical sales rep and was laid off. I have diabetes and hypertension and needed to continue my care. I found it profoundly humbling and humiliating to have to come to a free clinic, but nothing could be further from the truth. The staff and volunteers were gracious and nonjudgmental. I’m Italian and “una famiglia” or “family” means everything. The Clinic is a safe harbor― a port in the storm. To me, the Clinic is family and I appreciate their care.” ―Russell V., patient since 2013